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Flat rate shipping of £3.99 for whole order
Flat rate shipping of £3.99 for whole order

FAQ

Subscription Boxes...

When will I be billed and when will I receive my box of natural dog treats?

When you first sign up you will be billed for your first box straight away, and then it will be sent out within 48 hours (Mon – Fri). You will then be billed on the same date each month, and your box sent out with the same 48 hour period after that (Mon – Fri).
You can expect to receive each box within 2-3 days of it being dispatched.

Can I cancel my subscription at anytime?

Yes you can. You are not tied into a contract. We believe you will stay because your dog will absolutely LOVE our natural dog treats and eco-friendly dog toys! Log in to your account.

Can I skip months?

Yes, totally. Just log in to your dashboard and click MANAGE under My Subscription, and then PAUSE. You can then choose whether to skip one or two months.

Can I get a box every 2 or 3 months instead of every month?

Yes, just get in touch via the livechat facility on our website or drop us an email at help@naturalpet.shop and we’ll make the change for you.